ServiceSliding Doors Driving General Motors Consumers Back to Dealerships For

Released on: November 13, 2007, 12:15 am

Press Release Author: Michael J. Sacks

Industry: Automotive

Press Release Summary: Some GM owners have been complaining about sliding doors
automatically opening while driving and many are disappointed that action is not
being taken. State Lemon Laws may cover owners but it is important to keep a
detailed account to insure a partial or full refund.


Press Release Body:

Ambler, PA, November 6th, 2007 -- Drivers of the Chevrolet Uplander, Saturn Relay,
Buick Terraza, and Pontiac Montana are complaining about a serious sliding door
problem, where the doors will open while the vehicle is in motion. More than two
dozen complaints have been received by the National Highway Traffic and Safety
Administration, yet there have been no recalls.

\"This is a serious problem that should not be taken lightly,\" says Bob Silverman, a
lemon law attorney with the firm of Kimmel and Silverman (http://www.lemonlaw.com).
Consumers have complained of having the door pop open at speeds exceeding 45mph and
most complaints filed have dealt with 2005-2006 models. Bob has succeeded in getting
remedy for many consumers with this issue.

In the past, service managers from GM dealerships have previously said there is a
quick fix for the problem and they have issued a preliminary report on how to fix
the issue, blaming it on doors sensors being affected by debris. However, there are
plenty of consumers who are returning to the dealer time and time again, only to
hear that the service manager can\'t diagnose and/or fix the problem.

Kimmel and Silverman has handled over 100 sliding door case similar to this in the
past two years, and says the problem is not limited to GM. These cases have resulted
in full or partial refunds for consumers in Pennsylvania, New Jersey, Maryland,
Massachusetts, Washington DC, Rhode Island, Vermont, Delaware and Ohio.

If you find that you are dealing with an intermittent sliding door problem,
Silverman advises that you be specific as to when the problem is happening. How fast
are you traveling? What are the road conditions? What are the weather conditions? Do
you have problems closing the doors? Does the door lock? All of this information is
very important to the service department when it comes to diagnosing the problem.

Make sure that each time you pick up your vehicle, you receive a repair invoice
which clearly outlines your complaints and the repairs. Once you have three or more
repair invoices for this problem, look into your rights under your State Lemon Law
and/or the Federal Magnuson Moss Warranty Act. For more information on your rights,
visit http://www.lemonlaw.com.
Press release distribution by PressReleasePoint(http://www.pressreleasepoint.com/)


Michael J. Sacks is an automotive consumer advocate and Director of Communications
and Client Services for the lemon law firm of Kimmel and Silverman. He has been
featured on numerous television newscasts, talk shows and radio programs discussing
car problems and consumer rights.


Contact:

Kimmel & Silverman
Michael J. Sacks
30 East Butler Pike
Ambler, PA 19002
phone: (215) 540-8888
e mail: msacks@lemonlaw.com
website: http://www.lemonlaw.com


Web Site: http://

Contact Details: Kimmel & Silverman
Michael J. Sacks
30 East Butler Pike
Ambler, PA 19002
phone: (215) 540-8888
e mail: msacks@lemonlaw.com
website: http://www.lemonlaw.com

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